ServiceNow — OpenAI enterprise AI model agreement (2026)

DateDate the contract, order or partnership was announced or agreed, as stated in the cited source (YYYY-MM-DD). Empty when the source gives only a month or a year.

2026-01-201

BuyerThe purchasing organisation or named customer.

ServiceNow1

VendorThe contracting supplier or AI provider, as named in the source.

OpenAI1

SectorGovernment for public-sector buyers (defence, intelligence, civil agencies, health services); Enterprise for companies.

Enterprise

Term as statedThe term in the source's words when it gives no figure, for example multi-year.

Multi-year; exact duration undisclosed1

Product or programThe AI product, model, platform or program supplied.

GPT-5.21

1. newsroom.servicenow.com accessed 2026-11-11

Dollar figures are stated in the source’s own currency and are not converted. Read the summary for what a figure covers.